How to Guide: Implement kAIzen for Modern Enterprise

Implement kAIzen to give your enterprise the operational excellence of Toyota.

Introduction

The modern enterprise has an operations problem that Toyota solved in 1947. Work happens on individual screens, across disconnected systems. Processes live in dashboards and automation scripts. The so-called “truth” of how work actually flows is buried in software or locked in people’s heads as tribal knowledge.

Toyota eliminated waste through kaizen, a method of small, continuous improvement that required three conditions: visibility of all operations, shared truth about what works and what doesn’t, and participation by everyone in making changes. With AI, digital enterprises can finally harness the power of kaizen. Here’s how to achieve kAIzen in four steps.

Main takeaways

Learn to use AI to map exactly how your people, processes, and systems currently operate.
Learn how to identify exactly what needs to change and generate a roadmap for implementation with AI.
Understand how AI can be used to sustain change with continuous improvement.