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AI Chat is the conversational assistant built into Klarity Architect. It’s a helper that sits alongside your work — ask it questions, have it edit and reorganize your processes for you, or hand off to the support team without leaving the platform. Open it from the chat bubble in the bottom-right of Architect.

What you can do with AI Chat

Ask questions

Ask about your processes and content and get context-aware answers drawn from what’s in your workspace — a quick way to find or understand something without digging through the index yourself.

Edit process details

Tell the chat what to change and it updates the process for you — titles, descriptions, steps, attributes. Useful for quick corrections without opening the full editor. You review the change before it’s applied.

Reorganize your Process Index

Beyond editing one process, the chat can restructure the index conversationally — move processes to a different part of the hierarchy, split one process into several, merge duplicates, or create new nodes. Just describe the change you want.

Make changes across many processes at once

You can ask for changes that span multiple processes — for example, applying a consistent update across a set — rather than editing each one by hand. For safety, a single request is capped at a bounded number of processes; for very large reorganizations, work in batches or ask your Klarity team.

Reach the support team

You can start a conversation with Klarity’s support team right from the chat, so you can get help in context without switching tools.
Coming soon: AI Chat will also be able to answer how-to questions by searching these help articles directly — so you can ask “how do I…” and get an answer sourced from the documentation, in the moment.

How edits work

The chat follows a simple, safe pattern for anything that changes your data:
  1. You describe what you want in plain language.
  2. The chat proposes a plan — what it will change.
  3. You review and approve before anything is applied.
This keeps you in control: nothing is changed silently, and you can adjust or decline a proposed change.

Where to go next

Navigating your Process Index

Where your processes live and how they’re organized.

Process Index: a deeper dive

Build and manage a clean, multi-level index.